When entering a room filled with people, you have about ten to twenty seconds to make a good impression. When you meet people, you have five minutes to establish a positive relationship. Conclusions aren’t drawn solely from what a person says. 90% of opinions are formed based on non-verbal communication alone – your body language. The impact of non-verbal cues can either help or hurt you in the following situations:
• Job interviews
• Giving business presentations
• Supervising teams/employees
• Leading meetings
• Negotiating with key decision makers
Even the most confident person can send mixed messages with their body language. These common body language tips will help you stay focused, and give a positive impression when meeting new people.
• Eye contact – Eye contact is the most important non-verbal cue. If you look at your feet when talking to a person it shows you lack confidence and that you aren’t interested in what that person has to say. Don’t stare at a person for hours, but look directly into their eyes when shaking a person’s hand or answering a question. It’s important to maintain good eye contact, especially when meeting a new person.
• Posture – Position your head and body squarely in line with the other person. By facing towards a person, you show genuine interest in what they have to say. Don’t stand too close or to far away when you talk to another person. Be respectful of personal space. Remember to stand and sit up straight when speaking – don’t slouch.
• Don’t cross your arms or legs – This is the biggest mistake when it comes to negative body language. You come across as defensive or guarded when crossing your arms or legs. Keep your body open when communicating with others.
• Nod your head once in awhile– When a person is speaking directly to you, nod once in awhile to send the message that you are listening. Don’t over do it and bob your head every few seconds.
• Slow down your actions – Whether you are walking or talking, slow down your actions. It gives others the impression of ease and confidence (especially when addressing a crowd).
• Don’t touch your face or wring your hands – These are nervous habits that many people do unconsciously. Practice in front of a mirror before giving a presentation to make sure you don’t engage in these nervous habits. These actions are distracting to an audience and make you appear nervous.
• Don’t mirror other people’s body language – Sometimes when you connect with a person you unconsciously mirror their body language. If they lean forward when talking to you, you may lean forward as well. Don’t mirror the other person’s actions – it looks awkward and strained.
• Keep a positive attitude and remain confident – If you maintain a positive attitude, your body language will reflect your confidence. If you look at the ground or look away at people, it gives others the impression that you don’t care or are afraid to talk to them.
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